Send a Gift That Makes Their Day

A thoughtful gift can turn an ordinary day into a memorable one. Whether you’re celebrating a birthday, saying thank you, marking a special occasion or simply letting someone know you’re thinking of them, sending a gift is a lovely way to show you care.

Choose something personal

The best gifts reflect the person receiving them. Think about what they enjoy, what they might find useful or what could bring a little comfort to their day. A small, carefully chosen present can often mean more than something extravagant.

If you’re unsure what to choose, consider a versatile gift that suits a range of tastes. You could also add a personal message to make your gift feel even more special.

Make the moment count

Part of the joy of sending a gift is the surprise of receiving it. A present can help you feel close to someone, even when you can’t be there in person. It’s a simple way to celebrate from afar, brighten a difficult day or create a moment of happiness just because.

Remember the little details

Before placing your order, check the delivery address and any important dates. If the gift is for a particular occasion, allow enough time for it to arrive. A short, heartfelt note can also add a personal touch and let the recipient know why you chose it for them.

Send a little happiness

You don’t need to wait for a special occasion to send a gift. A thoughtful surprise can say “I’m thinking of you”, “thank you” or simply “you deserve something lovely”. Choose a gift, add your message and make someone’s day.

Sending a Gift: Frequently Asked Questions

1. How can I send a gift to someone?
2. Can I send a gift directly to the recipient?
3. Can I include a personalised message with my gift?
4. How long does gift delivery usually take?
5. Can I choose a specific delivery date for my gift?
6. What should I do if my gift arrives damaged or doesn’t arrive?
7. Can I send a gift to someone outside the UK?

How can I send a gift to someone?

To send a gift, choose something you think the recipient will love, add it to your basket and enter their delivery address at checkout. You can include a gift message to make it more personal. Before placing your order, check the delivery details and estimated arrival date to make sure everything is just right.

Can I send a gift directly to the recipient?

Yes, you can send a gift directly to the recipient. Enter their address as the delivery address when placing your order, and check that your billing details are entered separately. If available, you can also add a gift message to make your delivery more personal.

Can I include a personalised message with my gift?

Yes, you can include a personalised message with your gift. Add your note when placing your order, and we’ll include it with the gift so you can share your wishes, thanks or a thoughtful message with the recipient.

How long does gift delivery usually take?

Gift delivery times depend on the destination and the delivery option selected at checkout. An estimated delivery timeframe will usually be shown before you place your order. Please allow extra time during busy periods and around public holidays, and check your order confirmation or tracking details for the latest updates.

Can I choose a specific delivery date for my gift?

You may be able to choose a specific delivery date at checkout, depending on the gift and delivery service available. If a date selector is shown, choose your preferred date before placing your order. If not, we’re unable to guarantee delivery on a particular day, so please allow extra time when ordering for a special occasion.

What should I do if my gift arrives damaged or doesn’t arrive?

If your gift arrives damaged or doesn’t arrive, please contact our customer service team as soon as possible with your order number and a brief description of the issue. If the item is damaged, include clear photos of the product and packaging; if it hasn’t arrived, check the tracking information first, then let us know so we can look into it. We’ll review the details and help arrange an appropriate solution in line with our returns and delivery policy.

Can I send a gift to someone outside the UK?

Whether you can send a gift outside the UK depends on the delivery destinations available for the item. Please check the options at checkout or contact our team before ordering, and we’ll be happy to help you find out if delivery is available to your recipient’s country.